DELIVERY

Where are you based?

We are based in the heart of the fashion district in Los Angeles, California. Marigold is your go-to destination for stunning evening dresses, perfect for every occasion. Visit us to explore our carefully curated collection designed to make every woman feel confident and glamorous.

What couriers do you use?

We use all standard shipping methods within the United States, ensuring reliable and timely delivery for every order.

Do you ship overseas?

Unfortunately, we currently ship only within the United States. Stay tuned as we work to expand our shipping options in the future!

Can I pay for express delivery?

Yes, we offer express delivery options! You can select your preferred express shipping method at checkout for faster delivery.

QUALITY

Are your dresses made from high-quality materials?

Yes, all our dresses are crafted from premium-quality fabrics, ensuring durability, elegance, and comfort. We carefully select materials like satin, chiffon, and lace to meet the highest standards.

Do the dresses look exactly like the pictures?

Absolutely! What you see is what you get. All the photos on our website are professionally taken to showcase the exact design, color, and detailing of each dress.

How can I ensure the perfect fit?

We recommend checking our detailed size chart available on every product page before purchasing. If you’re between sizes, opt for the larger one, as dresses can be easily tailored for a perfect fit.

CARE

Can evening dresses be steamed or ironed?

Yes, our dresses can be steamed or lightly ironed to remove wrinkles. We recommend using a steamer for delicate fabrics like satin, chiffon, or lace. Always test a small area first and use a low heat setting for safety.

How should I clean my dress after an event?

Most of our dresses are best cleaned through professional dry cleaning to maintain their quality and detailing. For minor stains, spot cleaning with a gentle fabric cleaner is an option, but always follow the care label instructions.

How should I store my evening dress?

Store your dress in a breathable garment bag, away from direct sunlight and moisture. Hang it on a padded hanger to maintain its shape, and avoid folding delicate fabrics to prevent creases.

Can I alter my dress to fit better?

Absolutely! Our dresses are designed to be easily tailored if needed. We recommend working with a professional seamstress to ensure the best fit while preserving the design details.

RETURNS

Returns Policy

We understand that sometimes a dress might not be the perfect fit or meet expectations. To ensure a fair and balanced process, we offer the following return and exchange options:
1. Exchanges Only:
We do not offer refunds on dresses. However, you can exchange your dress for another item or store credit within 7 days of delivery. This policy ensures that you can still find something you love while keeping our inventory in excellent condition.
2. Eligibility for Exchange:
• The item must be unworn, unaltered, and in its original condition with tags attached.
• For hygiene and quality reasons, dresses showing any signs of wear, damage, or odor cannot be accepted.
• Proof of purchase is required.
3. Final Sale Items:
Dresses marked as “Final Sale” are not eligible for exchange or store credit.
4. Shipping Costs:
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the item.
5. Custom Orders:
Custom or altered dresses are not eligible for exchange, as they are tailored to your specifications.
6. Defective Items:
If you receive a damaged or defective dress, please contact us within 48 hours of delivery. We will review your case and offer a replacement if the issue is verified.